Modernization of the State and Performance Indicators of the Public Sector

Patricio Millán Smitmans

Authors

Patricio Millán Smitmans Pontificia Universidad Católica Argentina

Keywords:

Performance indicators, public sector, public services, modernization of the State

Abstract

Since the mid 80’s several countries have introduced performance indicators to evaluate management of public institutions and the results of the activities of the public sector. This was a response to the necessity of improving efficiency and quality in the services provided by the State and increasing its transparency to society. This study examines the present situation in this area of countries that are members of OECD and analysis in detail the experience of Chile, that is the Latin American country who has progressed the most in the introduction of performance indicators and in the improving the management of the State. The diverse control functions and characteristics of the indicators are explained and a list of useful indicators to move forward the modernization of the State is presented.

Downloads

Download data is not yet available.

References

Department of Finance and Administration (2005). “Requirements and Guidance for the Preparation of Financial Statements of Australian Government Entities”, Australia.

Bale, M. and Dale, T. (1998). “Public Sector Reform in New Zealand and its Relevance to Developing Countries”, The World Bank Research Observer, Vol.13, No.1.

Banco Interamericano de Desarrollo (2003). “Modernización del Estado – Documento de Estrategia”, GN-2235-1, Washington DC.

Burki, S. J. y Perry, G. (1998). “Beyond the Washington Consensus: Institutions Matter”,The World Bank, Washington D.C.

Treasury Board Secretariat (1998). “Societal Indicators Project: Survey of Results Framework”, Ottawa, Canadá.

Ministerio de Hacienda. Dirección de Presupuesto (2003). “Sistema de Control de Gestión y Presupuesto por Resultados. La Experiencia Chilena”, Santiago, Chile.

Ministerio de Hacienda. Dirección de Presupuestos (2005). “Aplicación de Instrumentos de Evaluación de Desempeño. La Experiencia Chilena”, Santiago, Chile.

Ministerio de Hacienda. Dirección de Presupuestos (2005). “Programa de Evaluación. Documentos Técnicos y Administrativos del Proceso de Evaluación. La Experiencia Chilena”, Chile.

Ministerio de Hacienda. Dirección de Presupuestos (2003). “Programa de Asistencia Jurídica: Corporaciones de Asistencia Judicial”, Chile.

Sistema Nacional de Evaluación (sin fecha). “El desempeño del Gobierno en su accionar estratégico. Evaluación de compromisos de resultados 2000”, San José, Costa Rica.

Instituto de Desarrollo Regional (sin fecha). “Guías para la Evaluación de Políticas Públicas”, España.

Ministerio de Asuntos Exteriores. Secretaria de Estado para la Cooperación Internacional y para Iberoamérica (2001). “Metodología de Evaluación de la Cooperación española II”, Madrid, España.

Foxley, A. (2004). “¿Más Mercado o Más Estado para América Latina?”, Documento presentado al seminario del BID “Nuevas Fronteras de las Reforma del Estado”, Lima.

Gascó, M. (2004). “Luces y Sombras de la Reforma del Estado en América Latina”, Institut Internacional de Governabilitat de Catalunya.

Girishankar, N. (2001). “Evaluating Public Sector Reform. Guidelines for Assessing Country-Level Impact of Structural Reform and Capacity Building in the Public Sector”, World Bank, Operations Evaluation Department, Washington D.C.

Inter-American Development Bank (2002). “IDB Experience with Modernization of the State Operations”, ROS/PMP.

Inter-American Development Bank (2005). “The Politics of Policies”, Economic and Social Progress in Latin America, 2006 Report, Washington D.C.

Kuczynski, P. P. (2003). “Reforming the State”, en Pedro Pablo Kuczynski y John Williamson, “After the Washington Consensus: Restarting Growth and Reform in Latin America”, Institute for International Economics, Washington D.C.

Mackay, K. (2006). “Institucionalización de los sistemas de seguimiento y evaluación para mejorar la gestión del sector público”, Banco Mundial, DCE Serie Documentos de Trabajo, Washington DC.

Mackay, K. (2004). “Two Generations of Performance Evaluation and Management Systems in Australia”, Operations Evaluation Department, ECD Working Paper Series #11, World Bank, Washington D.C.

Marcel, M. (1997). “Effectiveness of the State and Development Lessons from the Chilean Experience”, in Guillermo Perry and Danny M. Leipziger, “Chile: Recent Policy Lessons and Emerging Challenges”, The World Bank, Washington D.C.

Centro de Estudios Sociales y de Opinión Pública (2004). “Fuentes de Indicadores de Desempeño Gubernamental”, México.

Navia, P. y Velasco, A. (2003). “The Politics of Second-Generation Reforms”, en Pedro Pablo Kuczynski y John Williamson, “After the Washington Consensus: Restarting Growth and Reform in Latin America”, Institute for International Economics, Washington D.C.

State Services Commission (1998). “Good Practice Guideline for Management Development and Succession in Public Services”.

Organization for Economic Cooperation and Development (OECD) (2005). “Modernizing Government: The Way Forward”.

Organization for Economic Cooperation and Development (2004). “Enhancing the Effectiveness of Public Spending: Experience in OECD Countries”.

Organization for Economic Cooperation and Development – Development Assistance Committee (2005). “Managing for Development Results. Principles in Action: Sourcebook on Emerging Good Practice”, Background Information Forwarded to High Level Forum on Aid Effectiveness, Paris.

Organization for Economic Cooperation and Development (2003). “OECD/World Bank Budget Practices and Procedures Database”, unpublished.

Perrin, B. (2005). “Moving from Outputs to Outcomes: Practical Advice from Government Around the World”, IBM Center for The Business of Government, Washington D.C.

Rodrik, D. (1996). “Institutions for High-Quality Growth: What They Are and How to Acquire Them”, Journal of Economic Literature.

Schick, A. (1996). “The Spirit of Reform: Managing the New Zealand State Sector in a Time of Change”, Report prepared for the State Services Commission and the Treasury, New Zealand.

Office of Management and Budget (2005). “Validating Regulatory Analysis: 2005 Report to Congress on the Costs and Benefits of Federal Regulations and Unfunded Mandates on State, Local and Tribal Entities”, Washington D.C.

Office of Management and Budget (2005). “Examples of Performance Measures”, Washington D.C.

Velásquez Núñez, D. (2004). “La Evaluación de Desempeño en la Gestión Pública: Una Revisión Breve de sus Usos y Límites”, Banco Interamericano de Desarrollo.

World Bank (1997). “The State in a Changing World”, World Development Report 1997, Washington D.C.

World Bank (2002). “Building Institutions for Markets”, World Development Report 2002, Washington D.C.

World Bank (2000). “Reforming Public Institutions and Strengthening Governance – A World Bank Strategy”, Public Sector Group, Poverty reduction and Economic Management Network, Washington D.C.

World Bank (2002). “Reforming Public Institutions and Strengthening Governance – A World Bank Strategy. Implementation Update”, Public Sector Group, Poverty Reduction and Economic Management Network, Washington D.C.

World Bank (1996). Operations Evaluation Department, “Performance Monitoring Indicators Handbook”, Technical Paper # 334, Washington D.C.

World Bank (2005). Operations Policy and Country Services, “Enabling Country Capacity to Achieve Results”, 2005 CDF Progress Report, Washington D.C.

World Bank (2005). “Chile: Estudio de Evaluación de Impacto del Programa de Evaluación de Programas”, Informe No.34589-CL.